Customer Service

Free Pre-Paid returns
Your complete satisfaction is of paramount concern to us. If you are not delighted or satisfied with your order for any reason, returns are free, easy and convenient. All return items must be unworn and with original tags and seals attached. Item(s) should be returned within 10 days of the date of receipt. Please complete the return form in your package, use the pre-paid, pre-addressed return label and drop off at UPS store. To find one closest to you, call 1-800-742-5877 or go to www.ups.com to use the ups drop-off location. Full refund is made by original payment method. Please allow 14 days for the processing of your return.

Sales Tax Information
Applicable sales tax required by law is included in our every day low prices.

Shipping and Handling
Standard UPS ground shipping is free to all states across United States. At this time no international shipping is available.

Security and Privacy

Security
Woolmaster.com uses state-of-the-art Secure Sockets Layer (SSL) to encrypt your personal credit information before it travels over the internet. SSL technology is the industry standard for safety security and confidentiality of online transactions.

Privacy
Woolmaster.com respects your privacy and does not rent, share, exchange or sell your credit card and personal information, the e-mail address, telephone numbers, names and postal addresses of people who have purchased from our web site.

Size Guides For The Perfect Fit

Ordering the right size is very important for you and for us. We want the items you order to fit you the best the first time. Please measure bust, waist, hip and inseam of your body and compare your measurements to our actual production size chart to determine your perfect size. If you fall between sizes, chose a size smaller or larger depending on your fit preference.

How To Measure

Bust
Measure under your arms around the fullest part of your chest.

Waist
Measure around natural waistline, keep the measurement tailor's tape comfortably lose.

Hip
Measure around the fullest part of your hips (approximately 8" below waistline)

Inseam Or Inside Leg
Measure from inside leg at the crotch to where trouser hem is to sit on the shoe, or using a trouser that fits you well. Measure the inseam from the crotch to the bottom of the trouser.